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If you are experiencing complex issues that require advanced troubleshooting, you may need to collect information
from the MCU logs. Typically, you will be working with Technical support who can help you obtain these logs.
The last 2000 status messages generated by the MCU are displayed in the Event log page. In general these messages
are provided for information, and occasionally Warnings or Errors may be shown in the Event log. The presence of
such messages is not cause for concern necessarily; if you are experiencing a specific problem with the operation or
performance of the MCU, Technical support can interpret logged messages and their significance for you.
You can:
Change the level of detail collected in the traces by editing the Capture filter page. You should not modify
these settings unless instructed to do so by Technical support
Display the log as text: go to and click
Change which of the stored Event log entries are displayed by editing the Display filter page
Send the event log to one or more syslog servers on the network for storage or analysis. The servers are
defined in the Syslog page. For more information, refer to Logging using syslog
Empty the log by clicking
The capture filter allows you to change the level of detail to collect in the Event log traces.
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Normally, the capture filter should be set to the default of Errors, Warnings and Information for all logging sources.
There is no advantage in changing the setting of any source without advice from Technical support. The diagnostic
information generated by the MCU can be very verbose and enabling excessive debugging without advice can cause
the Event log to become full very quickly and is not advised.
The display filter allows you to view or highlight stored Event log entries. Normally, you should not need to view or
modify any of the settings on this page.
You can configure the MCU to send event messages to up to four syslog servers. To add or remove a syslog server,
go to and make the changes you require. See Logging using syslog.