299
If Something Goes Wrong
The Windows® operating system is not working
5.375 x 8.375 ver 2.3
❖ The operating system responds differently from the
normal routine.
❖ The screen does not look right.
Unless a hardware device has failed, problems usually occur
when you change the system in some way such as installing a
new program or adding a device.
If you experience any of these problems, use the options in
the Startup menu to fix the problem.
Using Startup options to fix problems
If the operating system fails to start properly, you may have to
change your system’s configuration or verify the startup
procedure to fix the problem. To do this, use the options in
the Startup menu.
To open the Startup menu:
1 Restart your computer.
2 Press
F8 when your computer starts and before Windows
starts loading.
The Windows
®
Advanced Options menu displays these
options:
❖ Safe Mode
❖ Safe Mode (with Networking)
❖ Safe Mode (with Command Prompt)
❖ Enable Boot Logging
❖ Enable VGA Mode
❖ Last known good configuration (your most recent
settings that worked)
❖ Directory Services Restore Mode (Windows
®
domain controllers only)
❖ Debugging Mode