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Product Support Information
Presales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications Engineering, or ADTRAN
Sales:
Post-Sale Support
Please contact your local distributor first. If your local distributor cannot help, please con-
tact ADTRAN Technical Support and have the unit serial number available.
Repair and Return
If ADTRAN Technical Support determines that a repair is needed, Technical Support will
coordinate with the Custom and Product Service (CAPS) department to issue an RMA
number. For information regarding equipment currently in house or possible fees associ-
ated with repair, contact CAPS directly at the following number:
Identify the RMA number clearly on the package (below address), and return to the follow-
ing address:
ADTRAN Customer and Product Service
6767 Old Madison Pike
Building #6 Suite 690
Huntsville, Alabama 35807
RMA # _____________
Applications Engineering (800) 615-1176
Sales (800) 827-0807
Technical Support (888) 4ADTRAN
CAPS Department (256) 963-8722