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Smart Distribution Panel with ATS 79
Warranty, Life-Support Policy, and Service
Warranty
APC warrants that all components of the InfraStruXure system will be free from defect in material
and workmanship for a period of two years from the date of start up when start up has been
performed by APC authorized service personnel*. If assembly services are included in the original
purchase and are also performed by APC authorized service personnel, APC offers an additional year
of parts warranty and the first year of on site Next Business Day coverage at no additional charge. In
the event that the system fails to meet the foregoing warranty, APC shall repair or replace, at its sole
discretion, any such defective parts. Under this warranty, APC will ship all parts to your site at no
cost to be available for you the next business day after APC is notified of this requirement. If you
choose to upgrade the system to include an on site contract, APC offers modular service packages to
match your needs.
Each point product incorporated into the system has a separate factory warranty that is applied when
sold as a standalone unit. When incorporated into an InfraStruXure solution, the unit will be covered
by the InfraStruXure warranty. In cases where one warranty favors the customer over the other, the
stronger of the two warranties will take precedence. The InfraStruXure factory warranty covers only
those parts appearing on the bill of materials for that solution. Megawatt UPS systems are not
covered under the InfraStruXure factory warranty.
Battery functionality is typically impacted by age and environmental conditions, and therefore certain
requirements must be met by the end-user. Failure to adhere to these requirements may put the battery
warranty at risk. APC-supplied batteries must always be kept (whether stored or installed) in a
climate-controlled environment, and should be re-charged at a minimum of every three (3) months.
The battery environment must be free of excessive moisture, construction dirt, corrosive elements, or
other contaminants. The temperature range must be maintained at 41° to 95°F (5° to 35°C).
*All warranties are null and void unless startup is performed by an authorized APC Global Services
service center.
APC SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT
EXIST OR WAS CAUSED BY PURCHASER'S OR ANY THIRD PERSON'S MISUSE,
NEGLIGENCE, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO
REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED
USE, OR BY ACCIDENT, FIRE, LIGHTNING OR OTHER HAZARD.