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14. AUDIX Network Testing
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If you have just installed a network, go to the section of this chapter entitled Testing the Network
Connections. If you are troubleshooting a network, go to Checking Administration Log Entries and
Troubleshooting the Network. Figures 14-1, 14-2, 14-3, and 14-4 show the maintenance : network
form for various AUDIX software releases. This is the form you will use for network tests. Keep the
following in mind when you perform network tests:
• There are six types of tests:
— Channel Internal Loop-Around Test — This test checks a single channel on the networking board.
The test is local to the system being tested (Test 2).
— Modem Loop-Around Test — This test checks a single RS-232 channel and the modem connected
to it, if so equipped. This test would not be used for RS-232 channels. The test is local to the
system being tested (Test 6 — R1V5 or later RS-232 only).
— Network Loop-Around Start 56/64 Kbps Test — This test checks the transmission path from a 56
robbed-bit or 64 Kbps service office (SO) facility to the local AUDIX system. The test can be
conducted for any of the six AUDIX channels. To conduct the test for channels 5 or 6 (RS-232
channels) you need an MPDM/M1* between the AUDIX system and the PBX.
— Remote Connection Test — This test checks the transmission path from one system to another (Test
1; machine name = a remote system machine name; dialing string is fixed). The dial string is set on
the system : translation : machine : audix/amis/call delivery. Modem
initialization strings are set on the system : translation : network port form.
— Near End Connection Test — This is a loop-around test; the local system calls itself [Test 1;
machine name = the local system machine name and dial string is the network access code of the
AUDIX Communications Controller (ACC) board]. When modem pooling is used in the network,
the local modem pool is included in this test.
— Local Connection Test — This is a loop-around test; the local system calls itself [Test 1; machine
name = the local system machine name and dial string is the extension number of the ACC board].
This test does not include modem pool facilities.
• The tests and, more specifically, the troubleshooting procedures, involve checking modem or data
module settings, cabling, switch translations, and AUDIX system translations.
• AUDIX R1V3, R1V4, and R1V5 software limit the number of simultaneously active channels to four.
To use all six channels simultaneously, an AUDIX system must have R1V6 or later software and a
TN539 vintage 7 or TN539B ACCE.
• System 75, Generic 1, and Generic 3 only use channels 1 and 3 regardless of the AUDIX software used.
The MERLIN II only uses channels 2 and 4. Do not try to use these channels for any tests.
This chapter also provides procedures for testing the Remote Updates feature and for testing voice mail
between systems.
14-1