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Cisco Aironet 802.11a/b/g Wireless LAN Client Adapters (CB21AG and PI21AG) Installation and Configuration Guide
OL-4211-03
Chapter10 Troubleshooting
Error Messages
Error Messages
This section provides a list of error messages that may appear during the installation, configuration, or
use of your client adapter. The messages are listed in alphabetical order within each section, and an
explanation as well as a recommended user action are provided for each message.
Error Message ADU can hold only 16 profiles. To add another profile, either delete
an existing profile or modify an existing profile.
Explanation
You attempted to create a new profile, import a profile, or activate a profile from the
scan list on the Available Infrastructure and Ad Hoc Networks window after the maximum number
of profiles had already been reached.
Recommended Action Modify an existing profile or delete a profile and then create a new one.
Error Message Are you sure you want to delete this PAC from your local system? You
might not be able to authenticate with the EAP-FAST profiles that use this PAC
once the PAC is deleted.
Explanation
You are about to delete a PAC from either the Global or Private PAC store.
Recommended Action If you want to delete the PAC, click Yes. Otherwise, click No.
Error Message At least one wireless checkbox must be selected.
Explanation
You clicked OK or selected another Profile Management tab before selecting any
Wireless Mode options on the Profile Management (Advanced) window.
Recommended Action Choose at least one of the Wireless Mode options.
Error Message Authentication failed.
Explanation
The domain logon failed for an unknown reason.
Recommended Action Try again to authenticate. If this message reappears, verify that all of the proper
certificates have been loaded onto your computer and that your client adapter’s current profile has
been configured properly. If the domain logon continues to fail, contact your system administrator.
Error Message Authentication failed because server rejected username or password.
Explanation
The domain logon failed because your username or password is invalid.
Recommended Action Re-enter your username and password on the Define PEAP (EAP-GTC)
Configuration window or the Define PEAP (EAP-MSCHAP V2) Configuration window and save
your settings. Then try again to authenticate.