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CHAPTER
2-1
Installation Guide for Cisco Unified Service Monitor
OL-25111-01
2
Installing, Uninstalling, and Upgrading
Service Monitor
This section contains the following topics:
• Preparing to Install Service Monitor, page 2-1
• Installing Cisco Unified Service Monitor, page 2-4
• Starting Cisco Unified Service Monitor, page 2-7
• Preparing to Upgrade to Service Monitor 8.6, page 2-7
• Upgrading to Service Monitor 8.6, page 2-11
• Uninstalling and Reinstalling Service Monitor, page 2-17
• Configuring Your System for SNMP Queries, page 2-19
Preparing to Install Service Monitor
To ensure a successful Service Monitor installation, do the following before you install Cisco Unified
Service Monitor (Service Monitor):
• Make sure that your hardware and software meet the requirements for the server. See Server
Requirements, page 1-2.
• Prepare the Service Monitor server for installation. See Preparing the Server, page 2-2.
• Verify that the ports that Service Monitor and Common Services use are not being used. See
Ensuring That Required Ports Are Free, page 2-3.
• Gather information that you might need to provide during the Service Monitor installation. See
Gathering Information to Provide During Installation, page 2-3.