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A-7
Installation Guide for Cisco Unified Service Monitor
OL-25111-01
Appendix A User Inputs for Installation, Reinstallation, and Upgrade
Password Information
Password Information
This topic provides information on the use of passwords during installation.
It contains:
• Password Rules for a New Installation, page A-7
• Fixing Problems That Can Occur After You Change Passwords, page A-7
• Password Rules for an Upgrade Installation, page A-8
• Password Rules for Reinstallation, page A-8
• Password Descriptions, page A-8
• Changing Passwords, page A-9
Password Rules for a New Installation
The following rules apply for a new installation:
• In Typical mode, admin, casuser, and System Identity account passwords are mandatory. The
installation program generates guest and database passwords randomly.
• In Custom mode, admin, guest, System Identity account, and database passwords are mandatory.
You can either enter the casuser password or allow the installation program to randomly generate it.
Fixing Problems That Can Occur After You Change Passwords
During upgrade and reinstallation, you might change the passwords for the admin user and for the
casuser account. Table A-7 lists the problems that can occur and provides steps you can take to resolve
them.
Table A-7 Potential Problems
Password Changed Potential Problem Workaround
admin Service Statistics Manager
loses contact with Operations
Manager and Service
Monitor.
If Service Statistics Manager is installed in
your network, reestablish contact by
performing the procedures in Release Notes
for Cisco Unified Service Statistics Manager
1.3.
casuser Service Monitor credentials
fail when accessing a Unified
Communications Manager
version 4.x system for which
Windows authentication is
configured.
The casuser password on the Service Monitor
server must match the casuser password on
the Unified Communications server. Log in
to the Windows server where Unified
Communications Manager is installed and
update the casuser password.
Note If you do not know the casuser
password on the Service Monitor
server, change it; see Changing the
casuser Password.