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Installation Guide for Cisco Unified Service Monitor
OL-25111-01
Chapter 2 Installing, Uninstalling, and Upgrading Service Monitor
Upgrading to Service Monitor 8.6
• User Name—Enter smuser.
Note Do not enter any username other than smuser.
• Password—Enter a password. The default password is smuser. To change this password:
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Change it in Service Monitor first. (For more information, see the online help.)
–
Enter the same password that you entered for smuser while configuring other settings in Service
Monitor.
Note If you changed the password in Service Monitor and Unified Communications Manager does
not immediately accept the new password, wait one minute and enter the new password
again.
• Select SFTP Protocol.
• Directory Path—Enter /home/smuser/.
Note Do not enter any directory path other than /home/smuser.
Step 5 Click Add. In some cases, for CDR/CMR files to be delivered to a newly added billing server, you must
first restart the CDR Repository Management Service:
a. From Unified Communications Manager Serviceability, select Tools > Control Center - Network
Services.
b. From the list of servers, select the publisher.
c. Scroll down to CDR Services.
d. Select the Cisco CDR Repository Manager radio button.
e. Click the Restart button.
Performing Post-Upgrade Configuration for Cisco 1040s
This section provides the minimum steps required to enable Cisco 1040s to register with
Service Monitor 8.6. For complete configuration procedures, including how to add NAMs and Unified
Communications Managers to Service Monitor, see the configuration checklists in User Guide for Cisco
Unified Service Monitor.
Step 1 Start Service Monitor. See Starting Cisco Unified Service Monitor, page 2-7.
Step 2 Configure the default configuration file:
a. Select Administration > Configuration > Cisco 1040 > Setup. The Setup page appears.
b. Update the Default Configuration to TFTP Server fields:
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Image Filename—Enter SvcMonAB2_102.img.
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Primary Service Monitor—Enter an IP address or DNS name.
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Secondary Service Monitor—(Optional) Enter an IP address or DNS name.