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Installation Guide for Cisco Unified Service Monitor
OL-25111-01
Chapter 2 Installing, Uninstalling, and Upgrading Service Monitor
Uninstalling and Reinstalling Service Monitor
MAC-Specific 1040 Sensor Configuration File—QOV001120FFCF18.CNF
In a MAC-specific configuration file, the default ID, A000, has been replaced by the sensor MAC
address; the receiver DNS name is included, although an IP address could appear instead. The last
updated date and time represent the last time that the configuration file was updated; this could be when
the sensor registered with Service Monitor or when a user edited the configuration file from the Service
Monitor user interface.
Receiver=qovr-weekly;;
ID=001120FFCF18
Image=SvcMonAB2_102.img
LastUpdated=11_13_2010-4_3_57.578
CDPGlobalRunState=true
SyslogPort=UDP:5666
SkinnyPort=TCP:2000
Uninstalling and Reinstalling Service Monitor
This section contains the following:
• Uninstalling Service Monitor, page 2-17
• Reinstalling Service Monitor, page 2-18
Uninstalling Service Monitor
Caution You must use the Cisco Unified Service Monitor uninstallation program to remove Service Monitor from
your system. If you try to remove the files and programs manually, you can seriously damage your
system.
Use this procedure to uninstall Service Monitor.
Step 1 As the local administrator, log in to the system on which Service Monitor is installed, and select Start >
All Programs > Cisco Unified Service Monitor > Uninstall Cisco Unified Service Monitor to start
the uninstallation process.
Note If WMI Services are running on the system, a message is displayed stating that, for the
uninstallation to proceed, the script will stop WMI Services, complete the uninstallation, and
restart WMI Services. To continue, click Yes.
A confirmation dialog box is displayed.
Step 2 Click Yes if you want to proceed with uninstallation.
Step 3 Click Finish and restart your system.
Step 4 Delete any files that remain in the NMSROOT directory. NMSROOT is the directory where Service
Monitor was installed; its default location is C:\Program Files\CSCOpx.