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B-2
Installation Guide for Cisco Unified Service Monitor
OL-25111-01
Appendix B Licensing
Licensing Overview
Note To view the installed software version, select the About link in the upper-right corner of the Service
Monitor home page.
Licensing Scenarios
Table B-1 describes what to do in different scenarios if you do not have a licensed, registered copy of
Service Monitor or if you want to increase the number of phones supported.
Size Limit—Number of phones that Service Monitor is licensed to
support, up to a maximum value.
Note The licensing process permits you to install any valid
licenses, even if, as a result, the number of phones exceeds
the maximum value. To move a license from one Service
Monitor server to another, you must open a service request.
For more information, see Obtaining Documentation and
Submitting a Service Request.
Status One of the following:
• Purchased—You have a registered, licensed product.
• Evaluation—This license will expire on the expiration date;
Service Monitor will stop running.
Expiration Date Date on which Service Monitor stops running—Applies to evaluation
licenses. The evaluation period lasts for 90 days.
Column Description
Table B-1 How to Obtain and Register a License
Scenario What to Do
Installing with a purchased license.
1. Before installing, obtain a license file. See Licensing
Process, page B-3.
Note You can install Service Monitor without the license
file. You can upgrade your license after installation.
See Registering a License File with Service Monitor,
page B-4.
2. During installation, select License File Location, and
provide the location of your license file.
Installing with an evaluation license.
Note The evaluation license is
limited to monitoring 10,000
phones.
During installation, select Evaluation Only. Evaluation
versions are active for 90 days, after which you are required to
purchase a license.
To upgrade to a purchased license after installation, obtain a
PAK and license file for the Service Monitor software version.
For information on the licensing process, see Licensing
Process, page B-3.