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2-8
Understanding Your Service and Support Options
Drivers
Installing Drivers for New Hardware
If you add new hardware such as a printer or a gamepad to your computer, you
may be prompted to insert the Windows Installation CD or diskettes. If this occurs,
complete the following steps:
1.
At the Add New Hardware Wizard, click
Next
to begin installing the drivers
and files necessary to make the new hardware work.
2.
Select the
Search for the best driver for your device (Recommended)
option
and click
Next
.
3.
Select the
Specify a location
option. If
C:\WINDOWS\OPTIONS\CABS
is
not displayed in the drop-down box, either select it from the drop-down menu
or type it in the box and click
Next
. The Add New Hardware Wizard will begin
installing the necessary files and drivers for the new hardware.
4.
When the Add New Hardware Wizard completes installing the files and
drivers, click the
Finish
button.
You may need to restart your computer for the new hardware to be recognized by
your computer.
Reinstalling Deleted Drivers
If a driver is accidentally deleted or the operating system is reinstalled, drivers may
be reinstalled by selecting the Selective Restore option from the QuickRestore
CD. Refer to the QuickRestore instructions for more information on how to
reinstall drivers using the Selective Restore option.
To reinstall a driver, complete the following steps:
1.
From the Windows Taskbar, click
Start
, point to
Programs
, and click
Windows Explorer
.
2.
Navigate to the
CPQDRV
folder on the hard drive and double-click it.
3.
Find the folder of the device you wish to reinstall and double-click it.
4.
Double-click the setup program for the driver you wish to reinstall.
5.
Follow the on-screen instructions.