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Troubleshooting Guide
13-7
Diskette Drive, SuperDisk, or Zip Disk
Symptom Problem Solution
Diskette is not formatted. Format the diskette by following these
steps:
1.
Double-click the
My Computer
G
icon on the desktop.
2.
Select the
3 1/2 Floppy (A:)
drive.
3.
Click
File
, and point to
Format
.
4.
Select desired options, and click
Start
to begin formatting the diskette.
The wrong diskette type is
being used.
Check the type of drive you have and use
the correct diskette type.
Diskette drive
cannot read a
diskette.
Diskette drive has failed. Call a Compaq Authorized Service
Provider. Refer to your
Warranty Statement
for details.
Windows does not detect Zip
driver.
Reinstall your Zip drive driver.
Wrong disk is being used. Verify the disk you have inserted is a Zip
disk and is compatible with your Zip drive.
Zip drive (available
on select models)
cannot read a disk.
Windows is not enabled. Zip drive cannot be used in DOS mode.
Zip drive (available
on select models)
indicator light
continuously blinks.
Zip disk is not inserted
properly.
Push the
Disk Eject
button to remove
disk, and then reinsert it.