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3-16
Troubleshooting Guide
Power
Symptom Problem Solution
System files may have been
damaged. You will need to
insert a startup disk or
Windows Startup disk to
restart your Internet PC.
1.
Insert a startup disk in the diskette
drive.
2.
Restart your Internet PC.
3.
At the
A:\
prompt, type
SYS C:
and
press the
Enter
key. The following
message will be displayed: ‘SYSTEM
TRANSFERRED’. This task will restore
the system files to your hard drive.
4.
Restart your Internet PC.
If this task does not restart your Internet
PC, call a Compaq Authorized Service
Provider. Refer to your
Warranty Statement
for details.
Wrong memory modules were
used in upgrade, or memory
modules were installed in the
wrong location.
Verify the installation of memory modules
by calling a Compaq Authorized Service
Provider . Refer to your
Warranty
Statement
for details.
Internet PC will not
start.
Hard drive has been damaged. Call a Compaq Authorized Service
Provider. Refer to your
Warranty Statement
for details.