Filter
Top Products
1
3-6
Troubleshooting Guide
Diskette Drive, SuperDisk, or Zip Disk
Symptom Problem Solution
Diskette drive light
stays on.
Diskette has been improperly
inserted.
Remove the diskette and reinsert the
diskette as follows: Insert the edge with
the sliding cover into drive first face up,
and push all the way in until the diskette
stops.
Diskette is damaged. Remove the diskette and reinsert a new
diskette. If a problem persists, run the
Windows Maintenance Wizard to repair the
drive. Refer to Maintaining Your Internet
PC in the User’s Guide.
Diskette is not formatted. Format the diskette by following these
steps:
1.
Double-click the
My Computer
G
icon on the desktop.
2.
Select the
3 1/2 Floppy (A:)
drive.
3.
Click
File
, and point to
Format
.
4.
Select desired options, and click
Start
to begin formatting the diskette.
Diskette is write-protected. Slide the write-protection tab to the
unlocked position on the diskette.
Diskette is full or file is too
big.
Use another diskette or compress the file
to reduce the size.
File save command not
properly executed.
When saving information to the diskette
drive, verify you are using the correct drive
letter.
Diskette is damaged. Replace the damaged diskette.
Diskette drive
cannot save
information to
diskette.
Diskette drive has failed. Call a Compaq Authorized Service
Provider. Refer to your
Warranty Statement
for details.