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Troubleshooting Guide
13-15
Memory
Symptom Problem Solution
Wrong memory modules were
used in upgrade.
Review Upgrading Your Internet PC that
came with your Internet PC to verify the
correct type of memory modules to use.
Memory parity error.
Memory modules failed. Call a Compaq Authorized Service
Provider. Refer to your
Warranty Statement
for details.
Power
Symptom Problem Solution
Power
button on the front of
your Internet PC has not been
pressed.
Press the
Power
button on the front of
your Internet PC.
Power plug is not properly
connected to back of Internet
PC or wall outlet.
Reconnect the power plug to rear of
Internet PC and wall outlet.
Line voltage selection switch
is not in the proper position for
your region (115V/230V).
Refer to Checking Your Connections in the
User’s Guide, or call a Compaq Authorized
Service Provider for assistance. Refer to
your
Warranty Statement
for details.
Internet PC will not
turn on.
Wall outlet is bad. Test the outlet by connecting a different
electrical device to outlet.