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Troubleshooting Guide
Audio
Symptom Problem Solution
Speaker cables are not
properly connected.
Shut down your Internet PC using the
normal Windows shutdown procedure.
Reconnect the speakers. Refer to the
Compaq Hardware and Software Setup
poster for detailed instructions.
Volume has been muted.
On the Taskbar, click the
Volume
¶ icon
and clear the
Mute
check box.
Internet PC is in Sleep mode.
This mode is identified when
the power status light on the
front of your Internet PC turns
amber.
Press the
Power
button to wake your
Internet PC.
No sound.
Windows does not detect
audio driver.
1.
On the Taskbar, click the
Start
button
and point to
Settings
.
2.
Click
Control Panel
.
3.
Double-click the
System
M
MM
M
icon.
4.
Click the
Device Manager
tab.
5.
Click the
µ
plus sign
next to Sound,
video and game controllers, and select
the installed audio driver.
6.
Click the
Remove
button, and click
OK
.
7.
Restart your Internet PC and let
Windows redetect the audio driver.
Sound is too low.
Volume has been set too low.
Click the
Volume
¶ icon on the Taskbar,
and click the
Volume slider bar
and then
drag it up, or press the
Volume Up
button
on your Compaq Internet Keyboard.
Volume is too high.
Click the
Volume
¶ icon on the Taskbar,
and click the
Volume slider bar
and drag
it down, or press the
Volume Down
button
on your Compaq Internet keyboard.
Sound is distorted.
Speakers may be damaged. Call a Compaq Authorized Service
Provider. See your
Warranty Statement
for
details.