Filter
Top Products
Troubleshooting Guide
13-9
Diskette Drive, SuperDisk, or Zip Disk
Symptom Problem Solution
Root directory of SuperDisk is
full.
Make folders and copy files into the
folders.
“Disk Full” message
displayed when
copying files to
SuperDisk (available
on select models).
SuperDisk capacity of 120MB
has been exceeded.
Copy files to a new SuperDisk, or verify
information on SuperDisk is not critical
and consider deleting files to create space
on SuperDisk for new files.
Display
Symptom Problem Solution
Screen is blank and
monitor power light
is not lit.
Monitor power cable is not
connected to monitor or wall
outlet.
Reconnect the monitor’s power plug on
rear of monitor and wall outlet.
Monitor is not turned on.
Press the monitor’s
Power
button.
Monitor connector cable is not
properly connected to rear of
Internet PC.
Inspect the monitor’s video connector for
bent pins. If bent pins do not exist,
reconnect the monitor connector cable on
rear of Internet PC.
Screen saver is enabled. Press any key or move mouse to make
screen display.
Internet PC is in Sleep mode.
This mode is identified when
the power status light on the
front of your Internet PC turns
amber.
Press the
Power
button to wake your
Internet PC.
Screen is blank.
If you are using a Flat-Panel
Monitor (available on select
models), you may need a
Digital Video Interface and
connector.
Call a Compaq Authorized Service
Provider. Refer to your
Warranty Statement
for details.