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Troubleshooting Guide
13-5
Diskette Drive, SuperDisk, or Zip Disk
Symptom Problem Solution
A non-formatted diskette has
been inserted.
Format the diskette by following these
steps:
1.
Double-click the
My Computer
G
icon on the desktop.
2.
Select the
3 1/2 Floppy (A:)
drive.
3.
Click
File
, and point to
Format
.
4.
Select desired options, and click
Start
to begin formatting the diskette.
Not reading drive:
“Abort, Retry, Fail?”
message appears.
Diskette is damaged. Replace the diskette with a new one.
A diskette that does not
contain system files needed to
start your Internet PC has
been inserted in drive.
When drive activity stops, remove the
diskette and press the spacebar. System
should start up.
System files have been
damaged.
1.
Insert a startup disk in the diskette
drive.
2.
Restart your Internet PC.
3.
At the
A:\
prompt, type
SYS C:
and
press the
Enter
key. The following
message is displayed: ‘SYSTEM
TRANSFERRED’. This task will restore
the system files to your hard drive.
4.
Restart your Internet PC.
“Non-system disk or
disk error” message
is displayed.
Hard drive has failed. Call a Compaq Authorized Service
Provider. Refer to your
Warranty Statement
for details.