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Make sure the USB cable is not connected.
Check your network connection.
Make sure the printer is connected to a working network connection.
Reboot the computer
Turn off and restart the computer.
Remove and reinstall the network adapter
1. Turn off the printer, and unplug the power cable from the electrical outlet.
2. Grasp the adapter by the side tabs—not the antenna—and pull to remove it. For more information,
see Removing and Reinstalling the Adapter.
3. Reinstall the adapter following the installation instructions. For more information, see Installing the
Adapter.
Check the network adapter documentation for setup and usage information.
Memory Card Problems
Make sure that the type of memory card you are using can be used in the printer.
For more information, see Printing From a Memory Card or USB Key.
Insert only one memory card at a time.
Insert the memory card until it stops.
The printer will not read the contents of the memory card if it is not properly inserted into the memory
card slot.
When printing images from a memory card, make sure the file format of the images is supported by the printer.
Only images in JPEG and a limited set of TIFF formats can be printed directly from the memory card.
Only TIFF formats created directly from digital still cameras and not modified by any application are
supported. If you want to print photos stored on the memory card in a different file format, the photos
must be transferred to your computer before printing.
Make sure the printer is not connected to a PictBridge-enabled camera.
For more information, see Printing Photos From a PictBridge-Enabled Camera.
Improving Print Quality
If you are not satisfied with the print quality of your documents, there are several different ways to
improve the print quality.
Use the appropriate paper. For example, use Dell™ Premium Photo Paper if you are printing photos