150 | Before you call...
Network Discovery
After you install new components
To check that the latest software component is installed
Status > Current Settings > Installed components.
If you installed jay or rulebase components, changes are not instantaneous. You
will not see changes in your data until the Device Modeler has updated. You can
check to see when the Device Modeler last updated. You can also update the
model.
To check when the Device Modeler last updated
1 On the Toolbar, click the Network Map button.
2 On the Network Map, double-click a device.
The Device Manager opens.
3 Click the Diagnosis button.
The Diagnosis panel opens.
4 Check when the Device Modeler last updated.
To update model
1 On the Toolbar, click the Network Map button.
2 On the Network Map, double-click the device you are concerned about.
The Device Manager opens.
3 Click the Update Model button.
4 From the pull-down list, select Query Network.
5 Click Update.