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Troubleshooting
6-10
All the lights are flashing.
The printer has finished charging the ink cartridge, but the
P
power light is
still flashing.
Solving Printer Software Problems
If you have trouble with your printer software, first check that
your printer is selected as the default Windows printer or as the
current printer in the Macintosh Chooser; see the Start Here
card or Appendix B for instructions.
If you still have problems with your printer software, check the
following solutions.
The printer software installed with Windows 3.1 doesn’t work correctly
after you upgrade to Windows 95.
Possible cause Solution
You haven’t removed all the
packing material from the
printer.
Remove the packing material, following the instructions on the
Notice Sheet in the box.
An internal error may have
occurred.
Turn off your printer, wait a few seconds, and turn it on again. If
the lights still flash or stay on, contact EPSON as described in the
Introduction.
Possible cause Solution
The ink cartridge clamp
isn’t locked down.
Press down the clamp to lock it.
Packing material remains in
the printer.
Remove all packing material, following the instructions on the
Notice Sheet in the box.
The printer needs to
initialize.
If the printer is not moving or making noise, but the light is still
flashing for more than 10 minutes, turn the printer off. If the light is
still flashing when you turn it back on, contact EPSON as described
in the Introduction.
Possible cause Solution
Your printer software is not
set up correctly for
Windows 95.
Reinstall the printer software after installing Windows 95, as
described on the CD-ROM folder and in Appendix B.
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