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Stylus C40UX/C40SX/C20UX/C20SX Revision A
Troubleshooting Troubleshooting with LED Error Indications 50
Table 3-10. Paper jam error indication
Step
No.
Detail phenomenon Check point Remedy
4
The PF roller
continues to turn
when the printer’s
power is turned on.
1. Check if the Torsion
spring 0.22 comes off
on the both PE sensor
lever
2. Check if the Torsion
spring 0.22 comes off
on the both HP/IC
sensor lever
3. Check if the CN4
connector cable for HP/
PE sensor cable is
disconnected on the
Main board or sensor.
4. Check if the HP/PE
sensor operates
correctly by using the
tester. Refer to Table
3-2.
1. If the Torsion spring 0.22
is not set on the correct
position, set it correctly. If
any paper dust is placed
around the PE sensor
lever, remove it.
2. If the Torsion spring 0.22
is not set on the correct
position, set it correctly. If
any paper dust is placed
around the HP/IC sensor
level, remove it.
3. Connect the CN4
connector cable to the
CN4 on the Main board.
4. Replace the LD unit with
new one.
5. If the problem is not
solved, replace the Main
board with new one.
Tension Spring 0.22
PE sensor lever
Table 3-11. Paper Jam Error indication
Step
No.
Detail phenomenon Check point Remedy
5
When the printer is
turned on, the CR unit
dose not move at all in
the power on sequence.
1. Check if the CR motor
connector is connected
CN12 on the Main
board.
2. Check if the coil
resistance of the CR
motor is about 9.8 ohm
by using the tester.
Refer to Table 3-1.
1. Connect the CR motor
connector to the CN12 on
the Main board.
2. Replace the CR motor
with new one.
3. If the problem is not
solved, replace the Main
board with new one.
Table 3-12. Ink Out error indication
Step
No.
Detail phenomenon Check point Remedy
1
“Ink Out error” is
displayed regardless
of whether a new ink
cartridge is installed
or not.
1. Check if the HP/IC
detection lever is
damaged.
2. Check if the cover
cartridge is damaged.
1. Replace the LD unit with
new one.
2. Replace the cover
cartridge with a new one.
HP/IC sensor lever
Torsion spring 0.22