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The
Power
light is on but nothing prints.
The interface cable may not be plugged in securely. Check both
ends of the cable between the printer and the computer. Make
sure your interface cable meets both the printer’s and
computer’s specifications.
Make sure your software is properly set up for your printer.
The ink cartridge may be too old. It is too old if it has been used
longer than six months or beyond the date on its packaging.
First try cleaning the print heads as described in Chapter 6. If
printing still does not appear, you may need to replace the
cartridge. See Chapter 6.
Print Quality Problems
To help you determine the nature of a print quality problem,
you may want to print a demonstration page and analyze
elements on it. See Chapter 5 for instructions.
Print quality problems can often be solved by cleaning the print
heads as described in Chapter 6. (Be sure to print something,
such as a demonstration page, between cleaning cycle to reset
the printer’s cleaning mechanism.) If cleaning the print heads
several times does not improve print quality, try the following:
❑
Check the status of the
Ink Out
O
and
Ink Out
NNN
lights
to see whether the ink cartridges are low on ink. If so,
replace the cartridges as described in Chapter 6.
❑
For color or complex grayscale images, turn on
MicroWeave and turn off High Speed mode.
❑
Use a higher quality paper. For best print quality, use
EPSON special coated papers for 360 and 720 dpi or
EPSON high-quality glossy paper (720 dpi only).
L
Elbe+
A5 size Chapter 7
3-25-96 MT, pass 5
7-4
Troubleshooting