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The printer sounds like it is printing, but nothing prints.
The print heads may need cleaning. See Chapter 6 for
instructions.
One or both ink cartridges are empty or too old. A cartridge is
too old if it has been used longer than six months or beyond the
date on its packaging. First clean the print heads as described
in Chapter 6. If this does not solve the problem, replace the ink
cartridges.
You see error messages on your PC because of printing
conflicts.
Before sending print jobs to the printer, the EPSON Spool
Manager stores them in a temporary directory. If you see
conflict error messages or printing is very slow, the problem
may be caused by other temporary files in this directory. To
change the Spool Manager default directory, follow these steps:
1. Make a directory on your hard disk to store the Spool
Manager files, for example, C:\SPLTEMP.
2. Open the EPSON program group or folder and double-click
the
Spool Manager
icon.
3. Make sure
Epson Stylus COLOR 500
is selected, and then
open the Queue menu.
4. Select
Setup
. In the Queue Setup dialog box, change the spool
directory to the one you created in step 1.
5. If you are using Windows 3.1, also make sure the
Use Print
Manager for this port
checkbox is checked. (It should not
be checked if you are using Windows 95.) Then select
OK
.
6. Open the Options menu and select
Default Spool Directory
.
L
Elbe+
A5 size Chapter 7
3-25-96 MT, pass 5
7-10
Troubleshooting