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Problems With Printing
If you cannot get the printer to print, first check that paper is
loaded in the printer. Then check that the printer is plugged
into a working electrical outlet that is not controlled by a
switch or timer. Verify that the interface cable is securely
connected to the printer and computer. If all this is correct, see
the following specific problems.
Printing stops and the
Paper Out
light is on.
No paper is loaded in the printer or it is loaded incorrectly.
Load paper in the sheet feeder correctly; then press the
Load/Eject
button to turn the
Paper Out
light off and resume
printing.
Printing stops and the
Paper Out
light is flashing.
Paper may have jammed in the printer. Turn off the printer
and gently pull out the paper. If it tears off inside the printer,
open the printer cover and remove the paper. See “Paper
Handling Problems” later in this chapter for more information.
You see a system memory error message on your PC and
the printer does not print.
The
Copies
options in the Windows printer driver require
additional system memory. If you see an error message or
are unable to print using these options, try closing any
unnecessary applications, reducing the size of your print job,
turning off the
Copies
options, or increasing system memory.
The Windows printer driver installed with Windows 3.1 does
not work correctly after you upgrade to Windows 95.
You need to reinstall the printer driver after upgrading to
Windows 95 so the driver is set up correctly for Windows 95.
See Chapter 2 for instructions.
R
Elbe+
A5 size Chapter 7
3-25-96 MT, pass 5
Troubleshooting
7-9