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Print jobs may be held in the EPSON Spool Manager
(Windows) or the Epson Monitor2 utility (Macintosh). Select
any print jobs marked pending, waiting, or held; then select
Delete
or
Cancel Printing
.
If you still see incorrect or garbled characters, print a
demonstration page to see if the problem is with your printer;
see Chapter 5 for instructions. If the demonstration page prints,
you may have a problem with your application software or
your printer cable. Make sure your cable is connected securely
and see your program’s documentation for troubleshooting
information. If no demonstration page prints, you may have a
problem with your printer; contact your EPSON dealer or an
authorized EPSON servicer.
You see incorrect colors in your printout.
Make sure EPSON Stylus COLOR 500 is selected as the default
Windows printer driver or is the last printer selected in the
Chooser (Macintosh driver).
If colors are faint or do not appear at all, make sure you
selected
Color
in the printer driver Ink box.
Make sure you did NOT select
No halftoning
in the Macintosh
printer driver Method setting.
Check that the printer driver’s
Brightness
and
Contrast
settings (Windows driver) or
Light/Dark
setting (Macintosh
driver) are appropriate for the image.
If you scanned the image, the different color interpretation
technologies used by your scanner, monitor, and printer can
never produce an exact color match with the original image.
However, check your scanner documentation for utilities you
can use to calibrate your scanner to your monitor and printer to
more closely match colors.
R
Elbe+
A5 size Chapter 7
3-25-96 MT, pass 5
Troubleshooting
7-7