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As you use your printer, you may occasionally experience a problem. The
first thing you should do is diagnose the problem following the guidelines in
this chapter. Then try the most likely solutions until the problem is fixed.
This chapter provides instructions for the following:
• Diagnosing problems
• Checking error messages and lights
• Improving print quality
• Solving operational problems
• Solving miscellaneous printing problems
• Solving paper problems, including clearing paper jams
Diagnosing Problems
The Epson Stylus Pro 4800 includes a number of ways to help you diagnose
problems:
• To identify the most common problems, check the messages and lights
on the control panel. See pages 130 through 134 for more information.
• If you’re using the Epson printer driver and Status Monitor utility,
check your software for error messages. See Chapter 4 or 5 for more
information.
• To determine whether the problem is caused by the printer itself,
disconnect the printer from your computer and run a nozzle check from
the control panel. See page 102 for instructions.
• If none of the suggested solutions in this chapter solve your problem,
contact Epson as described under “Where To Get Help” on page 10.
Chapter 6:
Solving
Problems
sp4800Guide.book Page 129 Monday, May 9, 2005 10:49 AM