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5-2
Troubleshooting 5
Error Messages
Error Description Solution
15 NV-RAM checksum is invalid • Send the buffered ~9 GSIOC command to
reset the NV-RAM and initialize to the
default value. Run 215SETUP.EXE or the
215 Setup Utility program
• Replace the main board
16 X scale factor is invalid Contact the Gilson Customer Service Department.
17 Y scale factor is invalid Contact the Gilson Customer Service Department.
20 X motor position error Turn power off then on to the liquid handler.
21 Y motor position error Turn power off then on to the liquid handler.
22 Z motor position error Turn power off then on to the liquid handler.
24 X target less than minimum X Send the immediate Q command using the
GSIOC Utility Program to read the travel range.
Correct the error in the program controlling the
liquid handler.
25 X target more than maximum X Send the immediate Q command using the
GSIOC Utility Program to read the travel range.
Correct the error in the program controlling the
liquid handler.
26 Y target less than minimum Y Send the immediate Q command using the
GSIOC Utility Program to read the travel range.
Correct the error in the program controlling the
liquid handler.
27 Y target more than maximum Y Send the immediate Q command using the
GSIOC Utility Program to read the travel range.
Correct the error in the program controlling the
liquid handler.
28 Z target less than minimum Z Send the immediate Q command using the
GSIOC Utility Program to read the travel range.
Correct the error in the program controlling the
liquid handler.
Error Messages