Filter
Top Products
System Administrator Screens
52 312353B
Interface Behavior, Parts, and GOG
Work Order Validation
Work order validation requires access to the RO in ERA.
This means that if a service advisor or parts counterman
has the RO open at their terminal, the work order cannot
be validated and no fluid can be dispensed. If the work
order was entered at the meter, the meter screen will
look like F
IG. 94.
If the work order was entered at the PC, the PC will dis-
play an error message similar to F
IG. 95.
Matrix will enforce entry of the job code within Matrix.
The job code field is adjacent to the work order field
when entering a work order (at meter or PC) that needs
to be filled in with a valid job number on the RO. This is
how Matrix knows where on the RO the fluid charge
should be applied.
Work order entry at the meter requires specifying the job
code; missing a job code, the meter user will see the
error message in F
IG. 94.
Work order entry at the PC without the job code will not
fail; Matrix will assume job 1 if the field is left blank.
Posting Charges
Matrix can be configured to post charges for the fluids it
dispenses as a “part” or as a GOG charge. In general,
whenever a dispense is completed, Matrix will send to
ERA, for a specific job on the RO, the appropriate part
(quantity and price) or GOG charge (cost, sale and item
description).
F
IG. 94 WO Rejected Message
F
IG. 95 PC Error Message
WO REJECTED
RIGHTLEFT
WORKORDER JOB
ENTERCANCEL
525229 -2
IMPORTANT!
Matrix cannot add a part directly to an RO in ERA, be
it fluid or otherwise. The part will always appear on the
2525 screen at an ERA terminal and must be manu-
ally transferred to the RO. While this behavior is con-
sistent with R&R SPG product, it is beyond Graco’s
control (or any other fluid management vendor inter-
facing with ERA) to have the part land directly on the
RO without human intervention. A GOG charge will
always be applied directly to the RO.