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312353B 53
Once the posting charge is in ERA, the RO will be updated in different ways depending on whether the RO already
has this part or GOG charge on it and how it got there -- a previous Matrix dispense, manually entered by a counter-
man, or added by R&R’s Service Pricing Guide (SPG) product. Refer to Table 1.
Table 1: What happens when Matrix adds a GOG charge or fluid “part” to an RO in ERA?
Dealer Management System (DMS)
General Settings
The R&R DMS Connection Setup form shown in F
IG.
96 is used to define DMS connection information and
testing of the connection between Matrix and the DMS.
Current Status of Job
on RO Unit Sale Price Cost Quantity
The job doesn’t have this
GOG/part on it.
Unit sale price sent by
Matrix is used. If not price is
sent, default ERA pricing
rule apply.
Cost sent by Matrix is used.
If not cost is sent, default
ERA cost applies.
Quantity sent by Matrix is
used.
A counterman has already
added this GOG/part. The
part is not in SPG.
Unit sale price sent by
Matrix is used. If no price is
sent, default ERA pricing
rules apply.
Cost sent by Matrix is used.
If not cost is sent, default
ERA cost applies.
Quantity sent by Matrix
replaces the existing quan-
tity.
The job already has this
GOG/ part, put there by
SPG.
Existing unit price is used,
regardless of any price sent
by Matrix.
Existing cost is used,
regardless of any cost sent
by Matrix.
The quantity sent by Matrix
replaces the existing quan-
tity.
Matrix has already put some
amount of this GOG/part on
the RO.
Unit sale price is not
changed, even if sent by
Matrix.
Cost is not changed, even if
it is sent by Matrix.
Quantity sent by Matrix is
added to existing quantity.
Matrix has already put some
amount of this GOG/part on
the RO and it has since
been manually edited.
The fluid charge sent by Matrix is not added to the RO.
FIG. 96 R&R DMS Connection Setup