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Cannot communicate with the printer (300)
Level: Error
Category: Networking
Description: Communications between the PSA and the printer were interrupted while
the PSA was sending a print job to the printer. This could be due to a potential printer
problem.
Action:
● Make sure the printer is plugged in and turned on.
● Make sure the IP address entered is the correct IP address for the printer.
● Check the cables for the PSA and the printer to make sure they are connected and
secure.
Failed DNS name resolution (301)
Level: Error
Category: Networking
Description:
● The IP address and host name of the printer were incorrect (see the TCP/IP and
DNS page (in the web interface under Networking).
● The DNS server configuration was incorrect.
Action: One or more of the following may apply:
● Use the IP address rather than the host name.
● Check the IP address and host name of the printer on the printer's Properties page
(in the web interface under Print Services-->Print Shares).
● Check the DNS Address and DNS Domain Name on the TCP/IP and DNS page
(in the web interface under Networking). Note that only alphanumeric characters