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2. I am using Internet Explorer 6 and am trying to install and initialize a driver. I keep getting a
message about Java having to be turned on. How do I do this?
Before drivers can be installed, Java must be installed and JavaScript enabled in your web browser.
JavaScript can be enabled in Internet Explorer, under:
Internet Options-->Security (tab)-->Custom Level (button)-->Scripting-->Scripting of Java Applets
(subheading)
If a Java virtual machine is not installed in the browser, refer to Sun Microsystem's web site or to
Microsoft's web site for information about downloading one. Then make sure the virtual machine is turned
on. In Internet Explorer, go to:
Internet Options-->Security (tab)-->Custom Level (button)-->Microsoft VM
Select any option other than "disable".
3. I am going to upgrade to firmware version 2.4.x. Will my printer drivers have to be initialized
again?
If migrating to firmware version 2.4.x, printers that had been added to earlier firmware versions (2.3.x or
before) need to be associated with their driver again. To do this easily, use either the PSA's web interface or
Web Jetadmin.
In the PSA's web interface: go to the Print Shares page (on the menu in the web interface under Print
Services) and then click
(Drivers). In the drop-down list, select any other driver and click .
Then, select the original driver and click
again.
In Web Jetadmin under Driver Management, access the Printer Drivers page and click the Initialize
button. Select the appropriate driver and click the Initialize button again.
4. I am trying to add a printer driver to the PSA, but I keep getting an "unauthorized to perform
this action" error message.
In order to install drivers onto the PSA, a user must be logged onto their PC with a user account that has
permission to install software on that PC, and have a corresponding administrator account on the PSA. If NT
domain authentication is enabled (on the
Microsoft Networking Settings page), administrator accounts on
the PSA can be set up on the
Domain Account page (in the PSA's web interface under Admin Accounts). If
NT domain authentication is not enabled, the user must set up a
local administrator account on the PSA,
with a name and password that matches their NT user account.
5. I added a Windows 2000 driver to the PSA, but it did not show up in the driver list.
Drivers for Microsoft Windows NT 4.0 usually work with both Windows 2000 and Windows XP. Consequently,
many vendors will label a driver as Windows 2000 or XP when the driver conforms to the NT 4.0 driver
specification. As a result, Windows 2000 drivers can show up as Windows NT drivers.
6. I added a Windows XP driver to the PSA, but it did not show up in the driver list.