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3 I am trying to add a
printer driver to the PSA,
but I keep getting the
error: Unauthorized to
perform this action.
In order to install drivers onto the PSA, a user must be logged onto their
PC with a user account that has permission to install software on that
PC, and have a corresponding administrator account on the PSA. If NT
domain authentication is enabled (on the Microsoft Network Settings
page), administrator accounts on the PSA can be set up on the
Administrators-Add Domain Accounts page (in the PSA's web
interface under Security). If NT domain authentication is not enabled,
the user must set up a
local administrator account on the PSA, with a
name and password that matches their NT user account.
4 I added a Windows 2000
driver to the PSA, but it
did not show up in the
driver list.
Drivers for Microsoft Windows NT 4.0 usually work with both Windows
2000 and Windows XP. Consequently, many vendors will label a driver
as Windows 2000 or XP when the driver conforms to the NT 4.0 driver
specification. As a result, Windows 2000 drivers can show up as
Windows NT drivers.
5 I added a Windows XP
driver to the PSA, but it
did not show up in the
driver list.
Drivers for Microsoft Windows NT 4.0 usually work with both Windows
2000 and Windows XP. Consequently, many vendors will label a driver
as Windows 2000 or XP when the driver conforms to the NT 4.0 driver
specification. Since there is no unique XP driver specification, drivers
labeled by a printer vendor for XP will always appear as either NT 4.0 or
Windows 2000 drivers.
6 I am having problems
with Windows 2K and XP
drivers.
Problems with Windows 2K and XP drivers can include:
● N-up (printing multiple pages in a reduced format on one page)
● booklet style (format the print job into a printed booklet)
● watermark (print a watermark on each page of the document)
● ZoomSmart (scales a letter-sized/A4 document or poster to
tabloid/A3, or vice versa)
● back-to-front (prints the document in reverse order)
● rotate 180 degrees (rotates the document layout but not the
paper)
If you are having problems with any of these features, first update the
firmware. If the problem persists, reinstall the driver and select the "Use
client side rendering with this driver" checkbox when selecting the driver
to use with the print share. The problem should then be resolved.
7 I cannot point and print
a printer driver from the
PSA onto my NT client
PC.
If you are running version 2.5.XX of the PSA firmware, make sure Client
Side Rendering (CSR) is not selected for the particular printer driver you
are using. CSR drivers are only compatible with 2K or XP clients. If you
have a combination of 2K/XP clients and NT clients, either create
separate print queues for each platform, or create a single queue and
only use the NT driver.
8 Special printing property
options like Watermark,
N-up, Back to Front,
Zoomsmart, and rotate
180 degrees do not show
up on the printer pages.
Newer Windows 2K and XP drivers now use a new print driver
architecture. This new architecture is not compatibe the PSA firmware
2.3.252 or older. Upgrade the PSA firmware to 2.5.XX and reload the 2K/
XP printer driver. Select the option to "Use client side rendering".