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162 Chapter3
Troubleshooting Your Personal Workstation
HP Hardware Diagnostics Utility
HP Hardware Diagnostics Utility
The Hardware Diagnostics utility helps you to diagnose
hardware-related problems on HP PCs and Personal Workstations. It is a
series of tools designed to help you to:
• Check the configuration of your system and verify that it is
functioning correctly.
• Diagnose hardware-related problems.
• Provide precise information to HP-dedicated Support Agents so that
they can solve any problems quickly and effectively.
Installing this
Utility
PC users must first install the latest version of this utility and then
ensure it is ready for use.
For more information about how and where to install this utility, refer to
the Hardware Diagnostics User's Guide, available on the HP World Wide
Web Site in PDF (Adobe Acrobat) format.
It is important that you use the latest version of this utility to diagnose
hardware-related problems. If you do not, HP-dedicated Support Agents
may request that you do so before offering support.
The latest version of this utility can be obtained from HP Electronic
Information Services, available 24 hours per day, 7 days per week.
To access these services you should connect to the HP World Wide Web
Site at www.hp.com/go/visualizesupport