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Chapter 4 175
Hewlett-Packard Support and Information Services
Lifeline Telephone Support
Lifeline Telephone Support
Lifeline is a fee-based telephone support program for Personal
Workstations available after the one-year telephone support provided as
part of the hardware warranty has expired.
Your call can either be charged to your phone bill at a per-minute rate or
to your credit card (Visa, Mastercard or American Express) at a flat fee.
The charge begins AFTER you have been put in contact with a support
technician. If your problem is found to be covered by the HP Hardware
Warranty, no charge will be applied.
In the US please call the appropriate number listed below.
In Europe, please call the telephone support center (+44 171 512 5202).
Free access to HP information services is not affected by this service. You
are encouraged to access HP Information Services throughout the life of
your Personal Workstation, whether in or out of warranty.
Table 4-3 Lifeline Telephone Support Numbers
Number Method of Payment Charge Type
1 (900) 555-1500 Charged to phone bill per-minute rate
1 (800) 999-1148 Charged to credit card Flat fee