Filter
Top Products
Jam message Procedure for clearing the jam
13.JJ.NT JAM INSIDE RIGHT ACCESS DOOR See Clear jams from the tray 2, 3, 4, or 5 areas on page 190.
13.JJ.NT JAM INSIDE TOP COVER AREA See Clear jams from the top-cover and print-cartridge areas
on page 185.
13.JJ.NT JAM INSIDE TRAY 2 AREA See Clear jams from the tray 2, 3, 4, or 5 areas on page 190.
13.JJ.NT JAM INSIDE TRAY 2 RIGHT ACCESS DOOR See Clear jams from the tray 2, 3, 4, or 5 areas on page 190.
13.JJ.NT JAM INSIDE TOP COVER AREA See Clear jams from the top-cover and print-cartridge areas
on page 185.
13.JJ.NT PAPER JAM OPEN INPUT TRAYS See Clear jams from the tray 2, 3, 4, or 5 areas on page 190.
13.JJ.NT JAM IN STAPLER See Clear staple jams on page 199.
When clearing jams, be very careful not to tear jammed media. If a small piece of media is left in the
device, it could cause additional jams. If jams are a recurring problem, see
Solve repeated jams
on page 198.
NOTE: Loose toner might remain in the device after a jam and cause temporary print-quality problems.
These problems should clear up within a few pages.
Clear jams from the top-cover and print-cartridge areas
Clear jams that occur during the printing process by using this procedure.
1. Open the top cover and remove the print cartridge.
CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few
minutes. Cover the print cartridge with a sheet of paper while it is outside of the device.
2. Use the green handle to lift the paper-access plate.
Table 11-2 Control-panel messages for jams (continued)
ENWW Clear jams 185