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4. Insert the optional envelope feeder into the device until it locks into place. Pull gently on the optional
envelope feeder to be sure that it is securely in place.
5. Fold down the envelope-feeder tray. Lift the envelope weight.
6. Reload the envelopes, making sure that you push the bottom envelopes in slightly farther than the
top envelopes.
7. If a jam message persists, jammed media is still in the device. Look for the jam in another location.
Clear jams from the tray 1 area
Use this procedure to clear jams that occur in the tray 1 input area.
1. Open the top cover, open tray 1, and remove the print cartridge.
2. Use the green handle to lift the paper-access plate.
188 Chapter 11 Problem solving ENWW