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7. Reinstall the print cartridge and close the top cover.
8. If a jam message persists, jammed media is still in the device. Look for the jam in another location.
Clear jams from the tray 2, 3, 4, or 5 areas
Use this procedure to clear jams that occur in tray 2 or in the optional 500-sheet feeders.
1. Pull the jam-access lever to open the jam-access cover.
2. Carefully pull out any jammed media from either the top or the bottom of the jam-access area.
NOTE: Use an upward or downward pulling motion to avoid tearing the media and to prevent
toner from falling into the device.
3. Close the jam-access cover.
190 Chapter 11 Problem solving ENWW