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Chapter 8 • Configuring the HN router for VADB backup
66
1037753-0001 Revision A
VADB troubleshooting
If the HN router is unable to connect through VADB, or to
authenticate with the server, use the troubleshooting procedure
described below.
1. Verify that the telephone cable is securely attached to the
TEL LINE port on the HN router and the telephone jack or
splitter.
2. Complete the instructions in Verifying that the VADB profile
is loaded on page 59 to confirm that the VADB profile is
loaded on the HN router.
3. Connect a telephone handset to the telephone jack or splitter
and dial the VADB access phone number listed in the
prim
phone_num
field. (See Figure 52 on page 59.)
Table 3: HN router LED appearance during VADB operation
LED Appearance Description
LAN On (solid) LAN is connected and usable
Blinking There is transmit or receive
activity on the LAN
Transmit/
LAN
On OK
Blinking Transmitting frames
Off Condition preventing transmission
Receive/
PPP-IP
On OK
Blinking Receiving frames
Off Condition preventing acquisition
of outroute (preventing receipt)
System Blinking System is operating normally and
VADB mode is enabled (LED on
steady indicates the satellite link
is active and VADB is inactive)
Off Condition preventing full operation
Power On Power is on and terminal is
functioning normally
Blinking Terminal is operating with the
fallback.bin (backup)
version of software
Off No power
Off with other LED
flashing
Fatal error
Note: Before starting this procedure, verify that the HN router is
commissioned.