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Understanding the printer messages
109
Understanding the printer messages
37 Insufficient Memory The printer memory is full and cannot
continue processing current print jobs.
•Press Go to clear the message and
continue the current print job. The
printer frees memory by deleting the
oldest held job and continues
deleting held jobs until there is
enough printer memory to process
the job.
•Press Stop to clear the message
without deleting any held jobs. The
current job may not print correctly.
•Press Menu to open the Job Menu
and cancel the current job.
• To avoid this error in the future:
– Delete fonts, macros, and other
data in printer memory.
– Install additional printer memory.
Note: The messages 37
Insufficient Memory and Held
Jobs may be lost alternate on the
display.
See also: Accessing held jobs from
the operator panel; Held Jobs may
be lost
38 Memory Full The printer is processing data, but the
memory used to store pages is full.
•Press Go to clear the message and
continue printing the job. The job
may not print correctly.
•Press Menu to open the Job Menu
and cancel the current job.
• To avoid this error in the future:
– Simplify the print job by reducing
the amount of text or graphics on
a page and deleting unnecessary
downloaded fonts or macros.
– Install additional printer memory.
See also: Clearing jams
39 Complex Page The page may not print correctly
because the print information on the
page is too complex.
•Press Go to clear the message and
continue printing the job. The job
may not print correctly.
•Press Menu to open the Job Menu
and cancel the current job.
• To avoid this error in the future:
– Reduce the complexity of the
page by reducing the amount of
text or graphics on the page and
deleting unnecessary
downloaded fonts or macros.
– Set Page Protect to On in the
Setup Menu.
– Install additional printer memory.
See also: Setup Menu
Message What this message means What you can do