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Extent of Limited Warranty
Intel does not warrant that the Product, whether purchased stand-alone or integrated with
other products, including without limitation, semi-conductor components, will be free from
design defects or errors known as "errata." Current characterized errata are available upon
request. Further, this Limited Warranty does NOT cover: (i) any costs associated with the
replacement or repair of the Product, including labor, installation or other costs incurred by
you, and in particular, any costs relating to the removal or replacement of any Product
soldered or otherwise permanently affixed to any printed circuit board or integrated with
other products; (ii) damage to the Product due to external causes, including accident,
problems with electrical power, abnormal, mechanical or environmental conditions, usage
not in accordance with product instructions, misuse, neglect, accident, abuse, alteration,
repair, improper or unauthorized installation or improper testing, or (iii) any Product which
has been modified or operated outside of Intel’s publicly available specifications or where the
original product identification markings (trademark or serial number) have been removed,
altered or obliterated from the Product; or (iv) issues resulting from modification (other than
by Intel) of software products provided or included in the Product, (v) incorporation of
software products, other than those software products provided or included in the Product
by Intel, or (vi) failure to apply Intel-supplied modifications or corrections to any software
provided with or included in the Product.
How to Obtain Warranty Service
To obtain warranty service for the Product, you may contact your original place of purchase
in accordance with its instructions or you may contact Intel. To request warranty service
from Intel, you must contact the Intel Customer Support ("ICS") center in your region
(
http://support.intel.com/support/notebook/centrino/sb/CS-009883.htm) within the
warranty period during normal business hours (local time), excluding holidays and return the
Product to the designated ICS center. Please be prepared to provide: (1) your name, mailing
address, email address, telephone numbers and, in the USA, valid credit card information;
(2) proof of purchase; (3) model name and product identification number found on the
Product; and (4) an explanation of the problem. The Customer Service Representative may
need additional information from you depending on the nature of the problem. Upon ICS’s
verification that the Product is eligible for warranty service, you will be issued a Return
Material Authorization ("RMA") number and provided with instructions for returning the
Product to the designated ICS center. When you return the Product to the ICS center, you
must include the RMA number on the outside of the package. Intel will not accept any
returned Product without an RMA number, or that has an invalid RMA number, on the
package. You must deliver the returned Product to the designated ICS center in the original
or equivalent packaging, with shipping charges pre-paid (within the USA), and assume the
risk of damage or loss during shipment. Intel may elect to repair or replace the Product with
either a new or reconditioned Product or components, as Intel deems appropriate. The
repaired or replaced product will be shipped to you at the expense of Intel within a
reasonable period of time after receipt of the returned Product by ICS. The returned Product
shall become Intel’s property on receipt by ICS. The replacement product is warranted under