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Notes about certificates: The specified identity should match who the certificate is issued to and should
be registered on the authentication server (for example, RADIUS server) that is used by the authenticator.
Your certificate must be valid with respect to the authentication server. This requirement depends on the
authentication server and generally means that the authentication server must know the issuer of your
certificate as a Certificate Authority. You should be logged in with the same user name you used when the
certificate was installed.
5. Click Close.
6. Click OK to save the settings.
Authentication failed due to invalid server credentials: Reenter
server credentials
This authentication error can be caused by an invalid server (domain) credential.
Use the following steps to resolve this error:
1. Select the appropriate profile from the Profiles list.
2. Click Properties to open the General Settings.
3. Click Next to open the Security Settings. Enterprise Security is selected.
4. Select the appropriate 802.1x Authentication Type.
● For TTLS and PEAP profiles: Select Use the following for user credentials.
■ Verify the domain information.
■ If Use Windows logon or Prompt each time I connect is selected, verify that the correct domain
credentials information is used when you connect to the wireless network.
5. Click OK to save the settings.
Authentication failed due to invalid server identity: Reenter server
name
This authentication error can be caused by invalid server identity information.
Use the following steps to resolve this error:
1. Select the appropriate profile from the Profiles list.
2. Click Properties to open the General Settings.
3. Click Next to open the Security Settings. Enterprise Security is selected.
4. Select the appropriate 802.1x Authentication Type.
5. For TTLS and PEAP profiles: Verify that the Roaming Identity server name is correct.
6. Click OK to save the settings.
Authentication failed due to an invalid user certificate: Reenter
user credentials
This authentication error can be caused by invalid server (domain) credentials.
Use the following steps to resolve this error: