Filter
Top Products
Troubleshooter. Click Wireless Event Viewer.
Wireless Event Viewer Description
Name Description
File
To change the storage location of the log file.
1. Click Settings to open the Wireless Event Viewer Settings.
2. Specify the default folder for saved log files: The current folder is
displayed. The default location is the desktop. Click Browse to specify a
new folder location.
3. Click OK to close and apply the new changes. Click Cancel to close
without applying any changes.
Exit: Click to exit Wireless Event Viewer and return to the Intel Wireless
Troubleshooter.
Help?
Provides help information for this page.
About: Displays version information for the Intel Wireless Troubleshooter.
Wireless Event Viewer
Information
Level: The severity level of the connection issue is indicated by an icon.
The severity levels are:
● Information
● Error
● Warning
Description: Brief description of the connection issue.
Date and Time: Date and time of the detected connection issue. This column
can be sorted in ascending or descending order. Click the column header to
sort the displayed events.
Save As
Saves the available log. Use the suggested name or change it.
Clear Removes the information in the Wireless Event Viewer.
Resolve Errors
Use the following recommendations to resolve network connection issues detected by Intel Wireless Troubleshooter.
Authentication failed due to invalid user credentials
Authentication failed due to invalid user name
Authentication failed due to an invalid server certificate
Authentication failed due to invalid server credentials
Authentication failed due to invalid server identity
Authentication failed due to an invalid user certificate
Incorrect PIN for retrieving certificate
Authentication failed because the AAA server is unavailable
The wireless adapter failed to get a valid IP address
Authentication failed because timer expired
Smart Card was unexpectedly removed
Disconnection from an Access Point
GSM adapter was unexpectedly removed
The AAA Server Rejected the EAP Method
Administrator Profile Failed to Authenticate
Administrator Profile Failed to Obtain an IP Address from the DHCP Server