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5-2
When “Call for Service” Message Is Displayed
A “Call for Service” message indicates a machine condition that requires the attention
of your service representative.
The Call for Service Screen usually displays the telephone and facsimile numbers of
your service representative.
CAUTION
When the Call for Service Screen is displayed, be sure to
contact your service representative immediately by following
the procedure below.
1. Make note of the Report code No. indicated in the second line of the
message area.
HINT
If your machine uses the Remote Diagnostics option and is automatically
monitored by your service representative, the Key Operator can call for
service using the Key Operator setting. See p. 11-50.
Reminder!
After calling for service using the Key Operator setting, be sure to turn OFF
the power switch and main power switch immediately, then unplug the
machine as described here.
2. Turn OFF the power switch and main power switch.