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PAYCLOCK & FACEIN USER’S GUIDE
5
Annual Support Agreements
Annual support contracts are designed to keep your terminal and
PayClock software working seamlessly. For a single annual fee, your
Support Agreement offers the following advantages:
• Unlimited toll-free telephone support (versus a per-call fee)
and priority status for calls
• Unlimited access to the extensive library of web-based tips
and FAQs
• Free software updates and version upgrades during the
Support Period, giving you free access to the most current
software features
• Quick exchanges for damaged or broken terminal, thereby
reducing downtime
• Extended parts and labor warranty helps you to save money
on repairs needed after the regular product warranty has
expired
To learn more about annual support contracts and to make a
purchase, contact us at (800) 241-4990 or visit
http://www.lathem.com/support/support-plans.aspx