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PAYCLOCK & FACEIN USER’S GUIDE
75
not communicating with the terminal, have the
network administrator or IT person make sure there
aren’t any issues with the network.
When an employee
presents their face it is
not recognized.
-If the employee’s facial appearance has changed, re-
enroll the employee.
-Make sure the employee is presenting their face
within range of the terminal, within 9 - 25 inches of
the front of the terminal.
How do I reboot/restart
the FaceIN terminal?
-Disconnect the AC power, wait a few seconds and
reconnect.
-Press the RESET button on the bottom of the
terminal.
How do I clean the
FaceIN terminal?
Use only a soft cloth or similar material to clean the
screen and front of the terminal. Avoid using water
or cleaners!
Is the FaceIN terminal
waterproof?
NO, the terminal is not waterproof! Make sure you
keep the terminal away from water or a wet/damp
environment.
Can I place the FaceIN
terminal outside?
It is not recommended to place the terminal in a low
temperature environment. The working temperature
for the display and other parts in the terminal are
normal indoor temperatures.