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Cartridge carrier jam
These are possible solutions. Try one or more of the following:
Remove any obstructions in the cartridge carrier
1 Lift the access cover.
2 Remove any objects blocking the path of the print cartridge carrier.
3 Make sure the cartridge carrier lids are closed.
4 Close the access cover.
5 Press .
Remove and reinstall the print cartridges
1 Lift the access cover.
2 Press down on the cartridge carrier levers to raise the cartridge carrier lids.
3 Remove both print cartridges.
4 Reinstall the print cartridges.
Troubleshooting
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