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Check print cartridges
If the document still does not have the print quality you want, follow these steps:
1 Align the print cartridges. For more information, see “Aligning the print cartridges” on page 60.
If print quality has not improved, continue to step 2.
2 Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on page 60.
If print quality has not improved, continue to step 3.
3 Remove and reinsert the print cartridges. For more information, see “Removing a used print cartridge” on
page 59 and “Installing print cartridges” on page 58.
If print quality has not improved, continue to step 4.
4 Wipe the print nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and contacts”
on page 61.
If print quality is still not satisfactory, replace the print cartridges. For more information, see “Ordering print
cartridges” on page 64.
Cleaning the exterior of the printer
1 Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION: To avoid the risk of electric shock, unplug the power cord from the wall outlet and disconnect
all cables to the printer before proceeding.
2 Remove paper from the paper support and paper exit tray.
3 Dampen a clean, lint-free cloth with water.
Warning: Do not use household cleaners or detergents, as they may damage the finish of the printer.
4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper
exit tray.
Warning: Using a damp cloth to clean the interior may cause damage to your printer.
5 Make sure the paper support and paper exit tray are dry before beginning a new print job.
Refilling print cartridges
The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not
recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the
printer. For best results, use Lexmark supplies.
Using genuine Lexmark print cartridges
Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality.
If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge
(s) has been depleted.
If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink
message appears:
1 Click Learn More on the message.
2 Click Report a non-Lexmark print cartridge.
Maintaining the printer
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