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To view the print size settings on your digital camera, see the documentation that came with your camera.
Photo smudges or scratches
To prevent photo smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For
best results, remove each printed sheet individually from the paper exit tray, and allow the prints to dry at least 24
hours before stacking, displaying, or storing.
A blank or incorrect page prints
Remove the sticker and tape from the print cartridges
Lift the access cover, and remove the print cartridges from the print cartridge carrier. Make sure the sticker and tape
are removed from the print nozzles located on the bottom of the cartridges.
Make sure the cartridges are properly installed
With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge,
make sure it is properly installed in the right carrier. If you are using a black or photo cartridge, make sure it is properly
installed in the left carrier.
Check the USB connection
1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked
by the
USB symbol. Plug the long, flat end of the USB cable into this port.
2 Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.
3 Check that the USB cable is not damaged and that the light is on.
Close other open files before printing
Before sending a file to print, close all other open files in the program you are using. The printer prints a blank page
when too many files are open in the same program.
Page prints with different fonts
Make sure the correct printer is selected
When printing from an application, make sure the selected printer is the correct printer you want to use to print your
job.
It is useful to have the default printer set to be the printer you use most often for printing.
Make sure the TrueType font is available on the computer
The font you are trying to print may not be available in the program font selection box. Not all fonts are designed to
be printed; make sure the font is a TrueType font. See the program documentation for more information.
Make sure the fonts are applied correctly in the program
Most programs do not print a stretched or resized font.
Troubleshooting
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